Parent/community complaints shall be filed in accordance with Policy FNG (Local). The Board encourages parents/students to discuss their concerns with their principal or other appropriate administrator who has the authority to address the concerns. Concerns should be expressed as soon as possible to allow early resolution at the lowest possible administrative level. If the parent/student/community member is not completely satisfied after discussing their concerns with the appropriate administrator, they may initiate the formal grievance process.

Below are the appropriate forms that must be filed in accordance with the level of the formal complaint process. The grievance process begins at the informal stage and will move to Level I. An appeal to Level I and any subsequent level may be submitted if the grievance is not resolved to the submitter's satisfaction.

For more information, please contact the Administrative Services at 915-937-1619.

Employee complaints shall be filed in accordance with Policy DGBA (Local). The Board encourages employees to discuss their concerns with their supervisor, principal, or other appropriate administrator who has the authority to address the concerns. Concerns should be expressed as soon as possible to allow early resolution at the lowest possible administrative level. If the employee is not completely satisfied after discussing their concerns with their supervisor, they may initiate the formal complaint process. 

Below are the appropriate forms that must be filed in accordance with the level of the formal complaint process. The grievance process begins at the informal stage and will move to level I. An appeal to level I and any subsequent level may be submitted if the grievance is not resolved to the employee’s satisfaction.

For more information, please contact the Employee Relations Division of the Department of Human Resources.